PARENT SECTION

Welcome Week

THANK YOU FOR TRUSTING US

Welcome Week Fall 2021

We understand that it is an exciting time for your daughter or son. However, we also know that it can be difficult to send your child off to college. We are honored and thankful that you chose Crown College to be the new home for your child. College years are so formative in a person’s life, and we do not take the charge lightly. Our faculty and staff have worked around the clock to provide a safe, excellent learning environment for our students. We are excited to see how your student learns, grows, and develops through their time here at Crown.

PARENTS

Frequently Asked Questions

Billing or Financial Aid

Office Contact:

Bills, statements, payment options:  Student Billing Office at billing@crown.edu or 952-446-4126

Financial Aid, scholarships:  Financial Aid Office at finaid@crown.edu or 952-446-417

  • Have your student log into Our.Crown.edu > Students > View or Pay Your Bill button > select My Account Balances
  • Select either Make a Payment or Course and Fee Statement

 

  • Pay online on Our.Crown.edu (instructions above). Online we accept: Visa, MasterCard, Discover
  • By phone we accept: Visa, MasterCard, Discover, American Express
  • By mail we accept: check
  • In office we accept: cash, check, Visa, MasterCard, Discover, American Express
  • Sign up for a Payment Plan with Nelnet: com/crowncollege
  • Complete FAFSA and Accept Loans
  • Apply for additional loan
  • Scholarships: Create a profile with Fastweb.com, salliemae.com or collegeboard.org/scholarship-search#!welcome. These scholarship match programs will help your student sort through the millions of scholarships available.

 

Only accepted financial aid will appear on your bill. To accept your financial aid log into Our.Crown.edu > Students > Financial Services > View and Accept Financial Aid. Remember – your student must complete a new FAFSA each year they are in college.

 

If no housing and/or meal plan charges are on your Course and Fee Statement, AND you have submitted both your housing application and housing deposit, continue monitoring your bill. The offices overseeing these charges have different timetables for processing these fees. If you need an estimation of dorm and meal plan charges, contact Student Billing.

 

Classes or Schedules

Office Contact:

Registrar’s Office at registrar@crown.edu or 952-446-4450

Yes, students can make schedule changes or add/drop/withdraw from classes prior to the deadline for each module. For the spring semester, the deadline to make registration changes on Our.Crown.edu is Friday, January 15, 2021. Your student should seek assistance from their Academic Advisor or the Registrar’s Office. After January 15, students should watch their email for add/drop/withdrawal deadlines for each module.

 

Email the Registrar’s Office to request an enrollment verification letter. In addition, your student can access a grade report on our.crown.edu > Students > Registration. The printer friendly version includes the college logo so can be used for student discounts for insurance or for other enrollment verification purposes.

 

Email the Registrar’s Office and the transfer credit specialist can assist you.

 

Office ContactRegistrar’s Office at registrar@crown.edu or 952-446-4450

The academic calendar is available at www.crown.edu/academics. The calendar of campus events is located at www.crown.edu/nook/events.

The campus is closed for Christmas and Spring Break so your student cannot stay on campus. If they need to travel, please make travel arrangements accordingly. Campus remains open over Fall, Thanksgiving and Easter Breaks. However, food service is limited or not available during these times.

Yes, residential students are required to be on a Meal Plan. The costs for the various Meal Plans are located at www.crown.edu/cost-aid/tuition. Freshmen are required to have the 15-meal plan. Commuters are able to select a Meal Plan but are not required to do so.

 

LIFE ON CAMPUS
Office Contact:
Parking permits, meal plans:  Operations Office at operations@crown.edu or 952-446-4132
Housing, Residence Life:  Student Development at housing@crown.edu or 952-446-4162

Life on Campus

Office Contact:

Parking permits, meal plans:  Operations Office at operations@crown.edu or 952-446-4132
Housing, Residence Life:  Student Development at housing@crown.edu or 952-446-4162

Yes, residential students are required to be on a Meal Plan. The costs for the various Meal Plans are located at www.crown.edu/cost-aid/tuition. Freshmen are required to have the 15-meal plan. Commuters are able to select a Meal Plan but are not required to do so.

 

Flex Money – Money included with select Meal Plans which can be used in the Dining Center, Storm Café, and Sherburne Ave. Coffee. Once used, it cannot be replenished. Money left at the end of fall semester will roll over to spring semester providing a Meal Plan is purchased for spring semester. Funds not used by the end of the academic year will not roll over to the next year and will be lost.

 

Crown Cash – Money students load on their ID card via credit card or cash. These funds can be used in the Dining Center, Storm Café, and Sherburne Ave. Coffee. Sodexo, Crown’s food service provider, occasionally has special offers which provide a certain number of free meals in the Dining Center if a designated amount of Crown Cash is added to their ID. Crown Cash can be added to their ID at any time by visiting the register in Sherburne Ave. Coffee Shop.

 

Be sympathetic, but objective in hearing your student’s reaction to new roommate(s) and/or their room assignment. It takes time to settle in and become comfortable with community living in a residence hall. If issues or complaints persist, encourage your student to speak to their Resident Assistant (RA) or their Resident Director (RD).

When roommate issues persist, our Residence Life program has processes to encourage reconciliation and communication between roommates. Staff is available to assist our students in resolving differences by following Biblical principles and encouraging personal growth. This may take time, so be patient. It may appear nothing is happening, but personal growth and resolution can be a slow process. Remember, you’re only hearing one side of the story!

If there is an issue with the room or facility, the situation can be evaluated between Facilities Management Services (FMS) and the Student Development office. Again, the first line of communication is between your student and their Resident Assistant or Resident Director.

  • Go to our.crown.edu > Student > Campus Life > Vehicle Information. Your student will need their license number to register. The deadline for submitting a parking permit request is January 15, 2021.
  • Remind your student they can only park in their designated parking lot.
  • After your student has registered, they will receive an email informing them where they can pick up their parking permit.
  • Parking permits must be renewed each semester.

Yes! All student, staff and faculty vehicles parking on campus need to be registered.

 

  • Go to our.crown.edu > Student > Campus Life > Vehicle Information. Your student will need their license number to register. The deadline for submitting a parking permit request is January 15, 2021.
  • Remind your student they can only park in their designated parking lot.
  • After your student has registered, they will receive an email informing them where they can pick up their parking permit.
  • Parking permits must be renewed each semester.
Technology

Office Contact:

Information Technology (IT):  helpdesk@crown.edu or 952-446-4357

Yes, Microsoft Office is available for free to students. Instructions to install Microsoft Office are found on our.crown.edu > Help Desk. Also, your student can use the Microsoft Office online version in a web browser without having to install Microsoft Office.

Please review the latest computer requirements at our.crown.edu > Help Desk > Minimum Technical Requirements for Students section. In short, almost any computer will work. You will want to consider the major your student is going into and your student’s interests, such as gaming, etc.

We recommend not purchasing the cheapest computer. Usually, buying something in the middle of the market price range or higher is best.

2020-2021 Parent/Student Sessions

Click on the sessions below to watch.

A large calendar above a desk
Surviving the First 6 Weeks
Watch Now
A man leaning in the corner with notes taped all around him, the man is stressed
Managing the Stress of College
Watch Now
A small plant sprouting of the ground
Opportunities for Spiritual Growth at Crown
Watch Now

More questions?

Encourage your student to be their own advocate – have them speak with their Resident Assistant (RA), Resident Director (RD) or come to the Student Development Office (E201) for assistance.