Student Concerns + Complaints
The experience you have — whether on-campus, online, or at one of our locations or partnerships — is extremely important to us. It’s our hope that our systems would provide you with the space to go deeper in your education, faith, relationships, and vocation.
Submit your concern/complaint
Crown College takes the submission of concerns and complaints regarding Crown, or its services seriously. We want your voice to be heard, so please share your concern by following the button below.
Follow the link to our.crown.edu (online account portal for students, login required) to view our procedures and policies.
If, after filing a complaint through Crown’s process, you feel that there is still a concern or complaint, you may express your concern or complaint to the appropriate state authorizer, accrediting body, or federal office as listed below.
|Minnesota Office of Higher Education|
Institutional Licensing and Registration
|Commission on Collegiate Nursing Education|
655 K Street, NW, Suite 750
|Higher Learning Commission|
230 South LaSalle Street, Suite 7-500
|Family Educational Rights and Privacy Act (FERPA)|
U.S. Department of Education
|The Office of Civil Rights|
Students enrolled in online courses through Crown Online may submit initial complaints via the above link for resolution. If the complaint is not resolved through contact with the Crown College, students residing in a National Council for State Authorization Reciprocity Agreement (SARA) state, pursuant to the SARA Complaint Process, may contact a SARA representative at the Minnesota Office of Higher Education. Information on SARA can be found at www.nc-sara.org.